COOKIE POLICY

Couvreurs de l’Ouest inc.
Last updated: April 20, 2026

1. What is a cookie

A cookie is a small text file placed on your device when you visit a website. Cookies may be used to ensure website functionality, remember your preferences, measure traffic, improve performance, maintain security, or display more relevant advertising.

2. How we use cookies

We use cookies to:

• ensure the technical operation of the website;
• remember your consent preferences;
• protect the website against bots, spam, and abuse;
• measure audience traffic and website usage;
• improve features and user experience;
• where you consent, support advertising and marketing activities.

3. Your choices

On your first visit, a consent banner allows you to accept, refuse, or customize non-essential cookies. You may change your preferences at any time using the consent management link displayed on the website.

Disabling certain cookies may affect some website features.

4. Hosting and processing outside Quebec

Our website is hosted by WP Engine on cloud infrastructure operated by Google Cloud, and some servers may be located in the United States. In addition, certain third-party cookies, scripts, and technologies integrated into the website may result in the processing, hosting, or disclosure of certain technical information or personal information outside Quebec, including in the United States.

This information may include IP address, online identifiers, browsing data, consent preferences, and information related to website usage. Where applicable, we take reasonable measures to ensure an adequate level of protection for the information concerned.

5. Categories of cookies

A. Necessary cookies

These cookies are essential for the operation of the website or for saving your consent preferences. They generally cannot be disabled in our systems.

• oc_sessionPassphrase
• __Host-nc_sameSiteCookielax
• __Host-nc_sameSiteCookiestrict
• ocjbo5uchxur
• SiteID
• lt
• IKO_ChamAnalyticsSessionID
• __cf_bm : supports Cloudflare Bot Management;
• cf_clearance : used by Cloudflare to manage and verify CAPTCHA or security checks;
• rc::a and rc::c : used by Google reCAPTCHA to identify bots and protect forms against malicious spam attacks;
• wpEmojiSettingsSupports : set by WordPress to help determine whether the browser can properly display emojis;
• cookieyes-consent : remembers users’ consent preferences for future visits;
• ARRAffinity : used by Azure application services to route requests to the appropriate server instance.

B. Functional cookies

These cookies help improve certain website functions and remember some user choices or preferences.

• wp_consent_preferences
• wp_consent_functional

C. Analytics cookies

These cookies help us understand how visitors use the website so we can improve performance, content, and user experience.

• _ga
• _ga_*
• wp_consent_statistics
• wp_consent_statistics-anonymous

D. Advertising and marketing cookies

These cookies may be used to measure campaign effectiveness, enable social media features, support advertising delivery, or present more relevant promotional content based on browsing activity.

• is_eu
• personalization_id
• muc_ads
• ar_debug
• wp_consent_marketing

6. Indicative list of cookies detected on the website

Necessary

• oc_sessionPassphrase
• __Host-nc_sameSiteCookielax
• __Host-nc_sameSiteCookiestrict
• ocjbo5uchxur
• SiteID
• lt
• IKO_ChamAnalyticsSessionID
• __cf_bm
• cf_clearance
• rc::a
• wpEmojiSettingsSupports
• rc::c
• cookieyes-consent
• ARRAffinity

Functional

• wp_consent_preferences
• wp_consent_functional

Analytics

• _ga
• _ga_*
• wp_consent_statistics
• wp_consent_statistics-anonymous

Advertising / Marketing

• is_eu
• personalization_id
• muc_ads
• ar_debug
• wp_consent_marketing

7. Managing cookies in your browser

Most browsers allow you to manage cookies through their settings. You can usually delete existing cookies, block certain cookies, or set different preferences depending on the websites you visit.

8. Changes to this policy

We may update this Cookie Policy at any time to reflect changes in our practices, tools, or legal obligations. The version in effect is the one published on our website.

9. Contact us

For any questions regarding our use of cookies or similar technologies, you may contact:

Alexandre Martel
Privacy Officer
Couvreurs de l’Ouest inc.
562 C Rue Gaétan, Salaberry-de-Valleyfield, QC J6S 0A7
Phone: (438) 391-8514
Email: info@roofingvaudreuil.com

PRIVACY POLICY

Couvreurs de l’Ouest inc.
Last updated: April 20, 2026
Effective date: June 1, 2024

Couvreurs de l’Ouest inc. is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through technological means, including through our website.

This policy applies to the following website: https://roofingvaudreuil.com/.

Depending on the nature of your interactions with us, this policy may apply when you visit our website, fill out a form, request a quote, contact us by phone, email, or through the website, browse our pages, or accept or refuse certain cookies.

1. Who we are

Couvreurs de l’Ouest inc.
562 C Rue Gaétan
Salaberry-de-Valleyfield, QC J6S 0A7
Phone: (438) 391-8514

2. Privacy Officer

The person with the highest authority within the company is responsible for the protection of personal information, unless that function has been delegated in writing to another person.

For any questions regarding this policy or the handling of your personal information, you may contact:

Alexandre Martel
Privacy Officer
Couvreurs de l’Ouest inc.
562 C Rue Gaétan, Salaberry-de-Valleyfield, QC J6S 0A7
Phone: (438) 391-8514
Email: info@roofingvaudreuil.com

3. Personal information we may collect

Depending on your interactions with us, we may collect the following categories of personal information:

• your contact information, such as your name, phone number, email address, and address;
• information included in a quote request or message you send to us;
• information related to your project, property, or service request;
• technical and browsing information, such as your IP address, device type, browser type, pages viewed, date and time of visits, and certain information collected through cookies or similar technologies;
• your cookie consent preferences;
• any other information you voluntarily provide to us.

4. Methods of collection

We collect your personal information through various technological means, including:

• when you fill out a form on our website;
• when you email us;
• when you contact us to request information or a quote;
• when you browse our website;
• when you interact with our analytics, security, advertising, or consent tools, depending on your choices.

5. Purposes of collection

We collect and use your personal information for the following purposes:

• to respond to your inquiries;
• to provide our services, prepare a quote, or follow up on your request;
• to communicate with you regarding your request or project;
• to improve the content, performance, and security of our website;
• to measure website usage and understand visitor preferences;
• to prevent spam, fraud, and abuse;
• to comply with our legal and regulatory obligations;
• where you have consented, to deliver more relevant advertising or promotional content.

We limit collection to the information necessary for the identified purposes.

6. Consent

Where required, we obtain your consent before collecting, using, or disclosing your personal information. Your consent may be express or implied, depending on the circumstances and legal requirements.

Where our website uses technologies that allow identification, location, or profiling, or where it uses non-essential cookies, we inform you of their use and allow you to make your choices where required.

You may withdraw your consent, subject to applicable legal or contractual obligations, by contacting us using the contact information listed above.

7. Cookies and similar technologies

Our website uses cookies and similar technologies to ensure proper operation, remember certain preferences, measure audience traffic, improve user experience, maintain website security, and, where you consent, carry out certain marketing or advertising activities.

A cookie is a small text file stored on your device when you visit a website. Some cookies are necessary for the website to function, while others are optional.

You can manage your consent preferences through our cookie banner or consent management tool. You may also configure your browser to block certain cookies, subject to possible effects on some website features.

For more information, please consult our Cookie Policy.

8. Disclosure to third parties

We may disclose certain personal information to service providers or partners who help us operate our website, communicate with you, measure website performance, or maintain website security.

These third parties may include, depending on the website configuration:

• web hosting providers;
• web analytics providers;
• consent management providers;
• advertising or remarketing providers;
• security or spam prevention tools;
• form providers or website integration providers.

We require these third parties to protect personal information in accordance with applicable obligations and to use it only for the agreed purposes.

We do not sell your personal information.

9. Transfers outside Quebec

As part of the use of certain technological tools, hosting, analytics, advertising, or website integrations, your personal information may be hosted or processed outside Quebec.

More specifically, our website is hosted by WP Engine on cloud infrastructure operated by Google Cloud, and some servers may be located in the United States. As a result, certain personal information or technical information collected through the website may be transferred, hosted, or processed outside Quebec.

Where applicable, we take the measures required by law before communicating personal information outside Quebec, including assessing privacy-related factors where required and implementing reasonable contractual and security measures to ensure an adequate level of protection.

10. Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, and to comply with our legal, regulatory, tax, or contractual obligations.

Once that period has expired, personal information is securely destroyed, deleted, or anonymized, subject to applicable requirements.

11. Security measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, unauthorized disclosure, copying, misuse, or modification.

Despite our efforts, no security measure offers absolute protection and no electronic transmission or storage system is entirely risk-free.

12. Your rights

Subject to exceptions provided by law, you may:

• request access to the personal information we hold about you;
• request correction of inaccurate, incomplete, or ambiguous personal information;
• withdraw your consent where applicable;
• file a complaint regarding our personal information practices.

To exercise any of these rights, please contact our Privacy Officer using the contact information provided in this policy.

13. Privacy incident

In the event of a privacy incident involving personal information, we will take the steps required by law, including assessing the risk of harm, implementing measures to reduce risks, and, where required, notifying affected individuals and the Commission d’accès à l’information du Québec.

14. Links to third-party websites

Our website may contain links to other websites or third-party services. We are not responsible for their personal information practices. We encourage you to review their respective privacy policies.

15. Minors

Our website is generally intended for adults. If a minor provides us with personal information, it must be done with the authorization of a parent or guardian where required.

16. Changes to this policy

We may update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. The version in effect is the one posted on our website, along with its update date.

17. Contact us

For any questions, requests, or complaints regarding this policy or your personal information, please contact:

Alexandre Martel
Privacy Officer
Couvreurs de l’Ouest inc.
562 C Rue Gaétan, Salaberry-de-Valleyfield, QC J6S 0A7
Phone: (438) 391-8514
Email: info@roofingvaudreuil.com

TERMS OF USE

Last updated: April 20, 2026

By accessing the website https://roofingvaudreuil.com/, you agree to these Terms of Use.

The content of this website is provided for informational purposes only. Couvreurs de l’Ouest inc. makes reasonable efforts to keep the information up to date, but does not guarantee the accuracy, completeness, or currency of any content published on the website.

Unless otherwise indicated, all content on the website, including without limitation texts, images, logos, graphics, and documents, is protected by applicable intellectual property laws and remains the property of Couvreurs de l’Ouest inc. or its licensors.

You may not reproduce, distribute, modify, publish, or otherwise exploit the website content without prior written authorization.

The website may contain links to third-party websites. Couvreurs de l’Ouest inc. has no control over those websites and assumes no responsibility for their content, policies, or practices.

You agree to use the website lawfully and reasonably. You must not attempt to interfere with the proper operation of the website or gain unauthorized access to its systems.

Couvreurs de l’Ouest inc. reserves the right to modify the website content, its services, or these Terms of Use at any time without notice. The version in effect is the one posted on the website.

For any questions regarding these Terms of Use, you may contact us by phone at (438) 391-8514 or by email at info@roofingvaudreuil.com.